Refund Policy

Last updated: 19 October 2026

The GuitarBaba provides one-on-one guitar lessons, mentorship, and digital learning products including downloadable PDF books, tabs, charts, and other guitar learning resources.

Our refund policy differs depending on the type of purchase.

1. Guitar Lessons and Mentorship

All payments for guitar lessons, assessments, and mentorship are non-refundable.

This includes:

• Assessment fees
• Monthly lesson payments
• Quarterly plan payments
• Six-month plan payments
• Annual plan payments
• Missed sessions
• Unused sessions

Lessons already paid for will be honoured within the applicable validity period specified in the Terms and Conditions.

2. Digital Products

Digital products are delivered electronically and cannot be physically returned.

Purchases of digital products are generally non-refundable once the product has been delivered or downloaded.

Refunds are not provided for:

• Change of mind after purchase
• No longer wanting or needing the product
• Not using the product
• Purchasing a product without reviewing its description or contents
• Purchasing a product that is not suitable for your current level or requirements

Problems with a Digital Purchase

If you experience a genuine problem with a digital purchase, contact us within 7 days of purchase.

We will consider an appropriate resolution if:

• You paid for a product but did not receive access to the download
• The downloaded file is corrupted or cannot be opened
• You received a materially different product from the one described on the product page
• You were charged more than once for the same product

Where possible, we will first provide access to the correct file, a replacement file, or a corrected version of the product.

If the problem cannot be resolved, a refund may be issued.

How to Contact Us

When contacting us about a digital purchase, please provide:

• The email address used for the purchase
• The name of the product
• Your order or transaction details
• A brief description of the problem

We will review the issue and respond with the appropriate resolution.

Nothing in this policy limits any consumer rights that cannot legally be excluded or waived under applicable law.